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See Infusion Care in a New Light: Introducing LUX Infusion

Today, we’re excited to share a major milestone in our journey together.

As of April 1, 2026, our entire network of infusion and pharmacy locations is uniting under a new name reflecting our renewed vision for the future: LUX Infusion.

Our name and look is changing as a way to refocus under a clarified vision: to build a world where you are seen, feel supported, and can shine. And we’ll do that by elevating infusion care—in every moment, for every patient.

This evolution is a necessary response to the current state of modern infusion care, which often fails to meet the needs of the patients it serves.

The Status Quo: How Infusion Therapy Often Falls Short

Traditionally, the options for patients in need of infusion therapy have not been ideal. Most are left to choose between:

Impersonal, Hospital-Based Infusions

In hospitals, patients must navigate the complexities of a massive medical system to get access to therapy. You may have experienced it yourself: the sterile, fluorescent-lit hallways, the long waits in uncomfortable chairs, and the feeling of being “just another number” in a high-volume environment.

Poorly-Coordinated Infusion Centers

Unfortunately, the alternative isn’t much better—patients receiving care from standalone infusion centers often experience a lack of support for administrative or financial barriers leading to gaps in therapy, poor clinical coordination with prescribers that can risk health outcomes, and warehouse-like environments that prioritize patient volume over comfort.

“LUX”—See Infusion Care in a New Light

The word Lux is Latin for “light.”

Starting infusion therapy can be a vulnerable time prone to excessive complexity, uncertainty, and anxiety. We believe it should be different, so we chose a name that reflects our goal to be a guiding light—ensuring your infusion experience is defined by clarity, confidence, and warmth. To do this, we’ll anchor every patient interaction in three core pillars:

  • Clinician-led care that drives progress: To solve the gap between infusion therapy and the specialists that order it, we put your care in the hands of clinical experts, not administrators. This ensures a tight loop of care continuity with your providers, aided by investments in technology to better track health data and communicate your response to therapy.
  • Clarity and confidence at every step: Your journey with us starts with a 4-hour turnaround from initial referral to welcome call. Our dedicated nurse benefits and appeals team will then take over navigating your insurance, providing financial assistance, and otherwise removing barriers to reduce gaps in treatment.
  • Elevated, patient-first experiences: We’ve developed a model for warm care that meets you where you are—whether at home or in one of our centers. We see comfort as a clinical necessity for your healing, so we offer flexible scheduling and shorter wait times, while providing amenities like private suites, warm blankets, and widescreen TVs at select locations. For therapy at home, you’ll experience the height of infusion convenience with a LUX Infusion skilled nurse assigned uniquely to you for as many infusions as needed.

A Note from our CEO on The Brighter Journey Ahead

“This rebrand marks an important milestone in our journey,” said Ted Kramm, Chief Executive Officer. “As LUX Infusion, we are uniting our teams under one clear and shared identity and strengthening our culture. This rebrand will continue to sharpen our focus on what matters most: delivering exceptional infusion care with compassion, consistency, and excellence at every touchpoint.”

What’s Not Changing as We Become LUX Infusion

Our rebrand is about enhancing your experience, which means our core offerings aren’t going away, but rather being improved. Our evolution into LUX Infusion only strengthens our delivery of:

  • Specialized infusion care: We remain the pinnacle experts in delivering Immunoglobulin, Biologic/Biosimilar, Transplant, and Bleeding Disorder infusions.
  • Programs for the Bleeding Disorders community: We have a long history of Bleeding Disorder advocacy, and we will continue to provide all the programs and initiatives (like Points for Healthy Joints) that patients and family members in this community have come to rely on.
  • The same expert teams: The clinicians and care coordinators you’ve come to know and trust are still here, now empowered with a sharper focus on your progress.

Experience the LUX Infusion Difference Today

While our look is changing, our goal remains the same: to provide the clinical excellence you need in a compassionate environment you can trust. We aren’t just launching a new brand; we are launching a new standard for what infusion therapy should be.

We look forward to seeing you in the light.

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