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Your care experience

Infusion care that meets you where you are

LUX Infusion provides a personalized, clinician-led experience—guiding you through every step with clarity, compassion, and expertise.

What you can expect with LUX Infusion

As a clinician-led infusion team, we’re here to support you with care that prioritizes your comfort, your progress, and your overall experience.
Clinician-led care that supports patient outcomes
  • Your care is guided by experienced clinical teams working closely with your providers to ensure safe, coordinated treatment and better outcomes
A faster start to care with clear guidance at every step
  • We help you begin treatment without unnecessary delays, guiding you through each step with clarity and support
Support you can rely on through every step of your care
  • We handle the details—from insurance coordination to scheduling—so you can focus on your health with confidence and support
Start your care journey
Treatment journey

What you can expect at LUX Infusion

Here we outline what your treatment journey with us will look like, guiding you from your first step through ongoing care and support.




Step 1


Benefits investigation


We begin working as soon as your prescription is received, verifying your coverage and identifying any authorization requirements.








Step 2


Initial outreach


Within 4 hours, our team contacts you to provide education, answer questions, and, if needed, schedule your first appointment.








Step 3


Coordinating your care


We manage prior authorization, coordinate any nursing services, and complete clinical assessments to help remove barriers before treatment begins.








Step 4


Medication delivery


For at-home infusions, your medication is delivered before your treatment begins. For on-site infusion visits, everything is prepared in advance for your appointment.








Step 5


Ongoing support


After each infusion, we follow up with you to ensure your treatment is going well, address any concerns, and provide continued support.








Step 6


Follow-up & refill coordination


We reach out ahead of your refill to help maintain continuity of care, update assessments, and keep you informed every step of the way.




Our committment

We bring clarity, coordination, and care to every step of the treatment journey. Supporting both patients and providers, we make complex care easier to navigate and deliver.

Patients

Unmatched responsiveness

Attentive, caring pharmacy and nursing professionals—available day or night

Personalized care plans

Focused on improving your health and minimizing side effects

Compassionate, dedicated point-of-contact

Who remains the same throughout service

Ongoing support reducing barriers to care

Helping you get the treatment you need faster

Care where it works best for you

So you can get treatment where and when it works best for you, including in your home

Reduce financial burden

Connecting patients to resources that can help offset out-of-pocket expenses

In-house education and support

Experienced educators and clinicians helping you better manage your condition

How can we help you get started today?

Patients

See how you can receive
compassionate, clinician-led
infusion care at home or
in our comfort-first locations.
I am a patient

Providers

Fast referrals for your patients, with transparent communication and insights into patient progress for you.
I am a provider

Partners

We offer specialty pharmacy solutions, HUB services, and more for our pharma manufacturers and payor partners.
I am a partner